Privacy Policy

This Privacy Policy explains how Heuser Qbank collects, uses, protects, and shares information when you use our mobile app.

Last Updated May 6, 2026
App Heuser Qbank
Package Name com.app.heuser
Contact qbankheuserpk@gmail.com

1) Introduction

Heuser Qbank ("we", "our", "us") values your privacy. This policy explains what data we collect and how we process it when you use the Heuser Qbank app.

By using the app, you agree to this Privacy Policy.

2) Information We Collect

  • Account/Profile Data: email, username, first/last name, phone number, college, country/city, and profile avatar (if uploaded).
  • Authentication Data: backend session/auth tokens and Google sign-in tokens used for login flow.
  • Device/App Data: FCM push token, crash diagnostics, and analytics usage events.
  • User Content: profile image selected from gallery/camera and uploaded by user action.
  • Support/Security Data: password reset request data (email).

3) How We Collect Data

  • When you sign up or log in (email/password or Google)
  • When you edit your profile and upload profile images
  • When push notifications are enabled and token is registered
  • When app events/crashes are reported via integrated diagnostics

4) Permissions We Request

  • Internet access for backend communication
  • Notifications permission for push delivery
  • Photos/media and camera permissions for profile photo selection/upload
  • Storage/media read permissions on Android variants for image workflows

Permissions are requested only when required by specific app features.

5) How We Use Your Information

  • Authenticate users and maintain secure sessions
  • Provide account, profile, and learning features
  • Send push notifications and route notification actions
  • Improve reliability and performance through analytics/crash diagnostics
  • Provide account recovery and security-related flows
We do not sell your personal data.

6) Third-Party Services

The app may use third-party providers including:

  • Google Sign-In
  • Firebase Cloud Messaging (FCM)
  • Firebase Crashlytics
  • Firebase Analytics

7) Data Storage and Security

  • Tokens are stored locally using secure platform mechanisms where available.
  • Reasonable technical and organizational safeguards are applied.
  • No data transmission/storage method is 100% secure.

8) Data Retention

We retain personal data only as long as needed for service operation, legal compliance, dispute resolution, and enforcement of our terms.

9) Data Sharing

We may share data with:

  • Service providers/processors required to operate the app
  • Authorities when legally required
  • Successors in mergers/acquisitions, where legally permitted

10) Your Rights

Depending on applicable law, you may have rights to:

  • Access, correct, or delete personal data
  • Restrict or object to processing
  • Request portability
  • Withdraw consent where processing is consent-based

11) Push Notifications

If enabled, we may send notifications related to account activity, quizzes, reminders, and updates. You can disable notifications in your device settings at any time.

12) Account & Data Deletion Requests

To request account deletion or data removal, contact us at qbankheuserpk@gmail.com and include your registered account email for verification.

13) Changes to This Policy

We may update this policy from time to time. Any updates will be posted with a revised "Last Updated" date.

© 2026 Heuser Qbank. All rights reserved.